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Terms of Service

Last Updated: December 15, 2025

1. Introduction

Welcome to CLURA ("we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use our Services.

Please read these Terms carefully before using our Services. We reserve the right to update or modify these Terms at any time without prior notice.

2. Acceptance of Terms

By using our Services, you represent and warrant that:

  • You are at least 18 years old or have reached the age of majority in your jurisdiction
  • You have the legal capacity to enter into a binding agreement
  • You will comply with all applicable laws and regulations
  • All information you provide is accurate, current, and complete
  • You will not use our Services for any unlawful or unauthorized purpose

3. Account Registration

To access certain features of our Services, you may be required to create an account. When creating an account, you agree to:

  • Provide accurate, complete, and current information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate your account if any information provided is inaccurate, incomplete, or violates these Terms.

4. Use of Services

4.1 Permitted Use

You may use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws, regulations, or third-party rights
  • Engage in any fraudulent, abusive, or harmful activities
  • Interfere with or disrupt the Services or servers
  • Attempt to gain unauthorized access to any part of the Services
  • Use automated systems to access the Services without permission
  • Transmit viruses, malware, or other harmful code
  • Impersonate any person or entity
  • Collect or harvest information about other users

4.2 Prohibited Activities

You are expressly prohibited from:

  • Using the Services for any illegal or unauthorized purpose
  • Violating any intellectual property rights
  • Posting or transmitting offensive, harmful, or inappropriate content
  • Engaging in any activity that could damage our reputation
  • Attempting to reverse engineer or decompile any part of the Services

5. Intellectual Property Rights

The Services and all content, features, and functionality are owned by CLURA and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Our open-source hardware and software components are licensed under specific open-source licenses. Please refer to the individual project repositories for specific licensing terms.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from our Services without our express written permission, except as permitted by applicable open-source licenses.

6. Purchases and Payments

6.1 Pricing and Availability

All prices are subject to change without notice. We reserve the right to modify or discontinue products at any time. Product availability is not guaranteed and may vary.

6.2 Payment Terms

By placing an order, you agree to:

  • Provide current, complete, and accurate payment information
  • Pay all charges incurred at the prices in effect when charges are incurred
  • Pay applicable taxes, shipping, and handling fees
  • Authorize us to charge your payment method for all amounts due

6.3 Order Acceptance

We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, or suspected fraud or unauthorized transactions.

7. Shipping and Delivery

We will make reasonable efforts to deliver products within the estimated timeframe. However, delivery times are estimates and not guaranteed.

Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

International orders may be subject to customs duties, taxes, and fees, which are the responsibility of the customer.

8. Returns and Refunds

We want you to be satisfied with your purchase. If you are not completely satisfied, you may return eligible products within 30 days of delivery for a refund or exchange, subject to our return policy.

To be eligible for a return, products must be:

  • In original condition and packaging
  • Unused and undamaged
  • Accompanied by proof of purchase
  • Returned within the specified timeframe

Refunds will be processed to the original payment method within 14 business days of receiving the returned product. Shipping costs are non-refundable unless the return is due to our error.

9. Warranties and Disclaimers

Our products come with a limited warranty covering defects in materials and workmanship for a specified period from the date of purchase. This warranty does not cover:

  • Normal wear and tear
  • Damage caused by misuse, abuse, or negligence
  • Unauthorized modifications or repairs
  • Damage from accidents or natural disasters

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, error-free, or secure, or that defects will be corrected.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLURA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless CLURA, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to:

  • Your use of the Services
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Any content you submit or transmit through the Services

12. Termination

We reserve the right to suspend or terminate your access to the Services at any time, with or without notice, for any reason, including but not limited to:

  • Violation of these Terms
  • Fraudulent or illegal activities
  • Requests by law enforcement or government agencies
  • Discontinuation or material modification of the Services

Upon termination, your right to use the Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Italy, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of Rome, Italy.

If you are a consumer residing in the European Union, you may also have the right to bring proceedings in the courts of your country of residence.

14. Dispute Resolution

We encourage you to contact us first to resolve any disputes informally. Most disputes can be resolved quickly and amicably through direct communication.

If we are unable to resolve a dispute informally, you agree to attempt to resolve the dispute through mediation or arbitration before pursuing litigation, where permitted by law.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

  • Posting the updated Terms on this page
  • Updating the "Last Updated" date
  • Sending you an email notification (for significant changes)
  • Displaying a prominent notice on our website

Your continued use of the Services after any changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Services.

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

17. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and CLURA regarding the use of our Services and supersede all prior agreements and understandings.

18. Contact Us

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us:

Email: legal@clura.dev, fabri@clura.dev

PEC (Certified Email): clura@legalmail.it

Website: https://clura.dev

Address: VIA DELLA CAMILLUCCIA 741, 00135 ROMA (RM), Italy

Partita IVA (VAT Number): 18314321003

Codice Fiscale: 18314321003

REA: RM - 1776847